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Website Access Terms

You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

These terms and conditions together with the Privacy Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

User's Agreement

In using our Online Platforms, you give your consent for us to process your data as specified in our Organisation Privacy Statement and this Supplement. We reserve the right to manage your data in accordance with the practices currently disclosed in these documents, regardless of when your data was originally collected, thereby ensuring consistency in our data use practices as disclosed.

LIMITATION OF LIABILITY AND INDEMNIFICATION

Users are required to engage with the website in a lawful manner. It is prohibited to upload, share, or disseminate any content that could violate intellectual property rights, promote illegal activities, or be considered fraudulent, misleading, defamatory, obscene, or discriminatory in nature.

Unlawful Conduct

Engaging in activities that disrupt or damage our websites, harass our team members, or involve sending unsolicited emails (spam) is strictly prohibited.

Inquiry Support

  • All intellectual property rights in the Service, Site, and associated Software are owned by the Company and its licensors, with no implied licenses granted aside from those expressly mentioned in these terms.
  • You are granted a limited license to use the Site and Service for personal, non-commercial purposes as outlined in our Terms of Service and must adhere to any additional terms set by the Company.
  • Unauthorized use of the Software, including copying, modifying, or reverse engineering, is prohibited unless permitted by law.
  • You agree to access the Service and Content solely through the means provided by the Company and not to modify or create derivative works from the Service or Software without authorization.

Third-party websites and links

Links on our website may direct you to third-party sites for informational purposes only. We do not control the content on these third-party sites and are not responsible for any information or materials provided therein. Any losses or damages that occur from your use of these sites are not our responsibility. We recommend reviewing their terms and conditions and privacy policies before using their services.

Monetary Transactions

  • Unless you enrolled via a gift card, your subscription will continue and automatically renew on a monthly or annual basis unless and until you cancel your subscription, or your account is otherwise suspended or terminated pursuant to these Terms. When your subscription renews each month/year, we will automatically charge your payment method on file for the subscription fee, as well as any applicable tax, on the calendar day corresponding to the commencement of your paying membership. You agree to provide updated payment information upon request and any time the information you previously provided is no longer valid. We reserve the right to change the timing of our billing, including if your payment method has not successfully settled.
  • If you are located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or tax may be added at checkout.
  • Company collects all fees through secure third-party payment processors. Our third-party payment processors accept payments through methods detailed on the applicable payment screen, which may include various credit cards and PayPal. Such payment methods are subject to change. Information that you supply to our payment processors is not stored by us or within our control, and is subject to each of our third-party payment processors’ own privacy policies and terms and conditions. Third-party payment processors may charge a fee to process payments and Company is not responsible for any fees charged by them. Company disclaims all liability with regard to any fees or problems you have with third-party payment processors.
  • If you enroll in a Company subscription via a gift card or scholarship, you will not be required to provide a payment method at the time of enrollment and your subscription will end automatically at the conclusion of the subscription period provided by your gift card. If you wish to continue your subscription beyond that period, you will need to enroll in an automatically renewing subscription and provide a method of payment.
  • Company reserves the right to develop and launch new products or services or make changes to any products or services offered through the Service. If you choose to purchase any additional products or services offered by Company, you may be charged additional amounts for such products or services.
  • Company also reserves the right to change the terms of your subscription, including price, from time to time, effective as of the beginning of your next billing period following the date of the change. We will give you advance notice of these changes, but we will not be able to notify you of changes in any applicable taxes. If you do not wish to accept the price change or change to your subscription plan, you can cancel your subscription before the change takes effect.
  • Price changes, whether pertaining to subscriptions or other products, may be the result of many factors, including changes in costs related to procuring content or providing the Services, changes to market conditions or the consumer price index, or changes to applicable tax rates. Should these costs go up, we may increase our prices accordingly. Should these costs go down, we may decrease our prices accordingly.
  • You may be offered the opportunity to participate in additional programs, such as a clients referral program. If you choose to participate in any such program, you will be subject to the terms of those programs, if any.

Repayment Policy

Your satisfaction with our products is paramount to us. If, within 14 days of your purchase, you find that the product does not align with your expectations, you have the right to request a refund. Please understand that refund decisions are made at our discretion and may be influenced by various factors, including the efficiency of our payment processing partners, the platform used for the purchase (website or mobile app), and any applicable statutory fees and taxes. Requests submitted after the 14-day window will not be entertained.

Furthermore, we reserve the right to take appropriate actions, including the suspension of your account and the restriction of future use of our services, in cases where we suspect abuse of our refund policy.

Manage Your Profile

It is imperative that you provide accurate and complete details when you register, and update us immediately upon any changes to this information, to maintain effective communication. We may terminate your registration for any reasonable cause or breach of terms and conditions without prior notice. You can cancel your registration at any time by notifying us in writing; however, you must immediately cease all use of the website. Such termination does not impact your statutory rights.

Password and Security

You are required to create a password upon registering, which must remain confidential. If we suspect misuse or a security breach of the website, we may ask you to change your password or suspend your account.

Account and Password Security

Any user identification codes, passwords, or other security information must be treated as confidential. You must not share these details with third parties. We reserve the right to disable any user identification code or password at any time if you fail to comply with any of the provisions of these Terms. If you suspect that your account has been compromised, you must inform us immediately.

Safety and Privacy

Before proceeding, it's essential to understand our commitment to safeguarding your privacy and ensuring the responsible handling of your personal information. Our policies are designed to be transparent and to empower you with knowledge about how we collect, use, and protect your data. Please take a moment to familiarize yourself with the following terms, which govern your use of our services

Notification of Term Updates

We explicitly reserve the right to change these terms as necessary to accommodate business changes, including but not limited to changes in our product offerings, market conditions, or technology upgrades. Any such changes will be posted directly on our website and, where appropriate, notified to you by email. It is your responsibility to review these changes. Your continued engagement with our services after changes are posted represents your agreement to the new terms.